Citizen Complain Form

BCSO Law Enforcement Divisions

FILE A CITIZEN COMPLIMENT OR COMPLAINT FORM

The members of the Bergen County Sheriff Office are committed to providing law enforcement services that are fair, effective and impartially applied. It is in the best interests of everyone that your complaint about the performance of an individual officer is resolved fairly and promptly. The Sheriff’s Office has formal procedures for investigating your complaint. These procedures ensure fairness and protect the rights of both citizens and law enforcement officers.

Your complaint will be sent to a superior officer or a specially trained internal affairs officer who will conduct a thorough and objective investigation.
You might be asked to help in the investigation by giving a detailed statement about what happened or providing other important information..
All complaints against law enforcement officers are thoroughly investigated. You will be advised in writing of the outcome of the investigation.
If our investigation shows that a crime might have been committed, the county prosecutor will be notified. You might be asked to testify in court.
If our investigation results in an officer being charged with a violation of department rules, you might be asked to testify in a departmental hearing.
If our investigation shows that the complaint is unfounded or that the officer acted properly, the matter will be closed.
All disciplinary hearings shall be closed to the public unless the defendant officer requests an open hearing.

It is unlawful to provide information in this matter which you do not believe to be true.

Download Form

BCSO-IAU-02

File a Citizen Compliment or Complaint Form

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The Mission of the Bergen County Sheriff’s Office is to effectively and efficiently enforce the rule of law throughout Bergen County, provide for the care and custody of detainees housed in the Bergen County Jail, provide a safe and secure environment for the administration of justice in the courts of the Bergen County Justice Center, to enforce orders issued by those courts, to assist police agencies by providing forensic and investigative support services and to educate and inform the citizens of the myriad of public safety issues that may have an impact on their day to day lives.

The Bergen County Sheriff’s Office will continually strive to be the premier law enforcement agency in the State of New Jersey by identifying, responding to, and fulfilling the needs of the community we serve.

The Bergen County Sheriff’s Office commits to achieving our vision and mission by exhibiting professional and community leadership:

Loyalty - dedicated to supporting the organization, its members, and its mission
Ethics - adhering to the highest level of professional standards
Accountability - taking responsibility for our conduct
Duty - committed to achieving the organization’s mission and vision
Education - seeking excellence through continuous improvement of knowledge
Respect - treating all people with consideration, dignity, and fairness
Service - committed to improving the quality of life in our community
Honor - dedicated to fairness and truthfulness in our conduct
Integrity - adherence to a firm code of ethical values
Professionalism - dedicated to providing superior service through innovation, collaboration, and partnerships

The Bergen County Sheriff’s Office comprises The administration Division, Law Enforcement Division, and Corrections Division.

The Bergen County Sheriff’s Office is the largest law enforcement agency in Bergen County. Comprised of more than 600 dedicated personnel, the Office’s responsibilities include a broad range of services and functions which assist the public, augment the county’s municipal police departments and safeguard Bergen’s judicial proceedings. With a population larger than that of many states, safeguarding the almost 1 million residents of Bergen County is a full-time job.